SYSTEM UPDATES, NEW FEATURES, AND IMPROVED TOOLS

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SYSTEM UPDATES, NEW FEATURES, AND IMPROVED TOOLS

Stay informed with the latest updates and enhancements to our platform.

This site covers new features, software improvements, bug fixes, and important

announcements to help you make the most of our tools and optimize your business processes.

Keep up with everything you need to know to ensure a seamless experience

and take advantage of new functionalities as they’re released.

We’re dedicated to keeping you up-to-date and elevating your learning experience.

Be sure to bookmark this page - https://get.melodiesbusinesssolutions.com/crmsolutions

and visit often to see how we're continuously working to support your success.

Looking for a particular topic?

Let our library find it for you.

Just type in a word, such as website or

email and it will do the searching for you.

Need to see the most recent updates?

Click on HOME BUTTON and it will take you to the most recent posts.56

Recent Posts? d⬇️

Conversation AI Response Info

Conversation AI Response Info

Conversation AI Response InfoMelodies Business Solutions
Published on: 27/02/2025

Training your Conversation AI Bot to reflect your voice is an ongoing process. As it learns and evolves, continuous monitoring of its interactions with customers remains essential.

system update
Stop Bot Action

Stop Bot Action

Stop Bot ActionMelodies Business Solutions
Published on: 21/02/2025

Your conversation bot helps you carry customer interactions with less effort. However, when a specific phrase or condition is met that would normally cause you to end the conversation how do you teach the bot to stop? With this new action, you can create an auto-stop when these conditions are met, such as the customer saying goodbye.

system update
Trigger a Workflow within Conversation AI

Trigger a Workflow within Conversation AI

Trigger a Workflow within Conversation AIMelodies Business Solutions
Published on: 27/01/2025

Conversation AI is an excellent tool for engaging with customers, even when you’re unavailable. However, some business processes require a specific sequence of steps. If you’re looking to streamline workflows while maximizing the benefits of your bots' interactions, this feature is perfect for you!

system update
Bot Wait Time Before Responding in Workflows

Bot Wait Time Before Responding in Workflows

Bot Wait Time Before Responding in WorkflowsMelodies Business Solutions
Published on: 14/01/2025

Controlling the flow of conversations with bots allows for a more human touch in interactions. By incorporating natural delays into exchanges, enabling tailored interactions for specific use cases, and providing granular control over response timing, you can create a more engaging and realistic conversational experience.

system update